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Your Ascendant Holidays Membership Experience

YOUR ASCENDANT HOLIDAYS MEMBERSHIP EXPERIENCE
Frequently Asked Questions

You are able to use your RCI vacation credit in any available destination throughout the world. Please make sure you have already deposited your week to use the available credits.

Access https://www.rci.com lookup for your desired destination and dates and follow the booking process.

Please take into consideration that the registration process of new contracts may take up to 30 days to be fully processed.

Just call +1 407-469-5970 – Option 2 / Toll-Free USA & Canada: +1 844-897-6688 – Option 2 and ask to deposit your available week. Please have your contract number at hand.

No, unlike timeshares our weeks do not rollover. You will receive your weeks every year.

Please register and activate your account at www.cruzvtt.com/ascendant. On this page, you will find cruises, itineraries, and general information. Once you have chosen your itinerary call (855)278-9888 where you can speak with our cruise specialist, receive your discount a book your cruise trip.

In order to use their services, yes you must pay.

You will receive a 10-50% discount on the lowest rates offered by these cruise lines.

Please have your contract number in hand and contact +1 800-961-5621 or email ascendantholidays@sunset.com.mx; confirm the availability of your desired dates and book.

Absolutely! You are allowed to add, change, and drop family members to the membership as needed.

In order to add or remove a person to your Ascendant Holidays membership, You must send a letter signed by both (member and your friend/family) saying you agree to add/remove this person. This letter must be notarized. A copy of both sides of the ID of the person is also mandatory.

We recommend you book at least 30 days in advance. Please remember there are seasons with high demand, so the earlier you book the better.

We can send a copy via email or we can mail it, it’s up to you.

VIP Customer Service and Reservation Help Lines

Vista Cay Resort Reservations & RCI Points Deposit

RCI Reservations

  • Phone (English): +1 317-805-800
  • Phone (Spanish): +1 800-527-5215
  • Website: https://www.rci.com

Carnival – Princess – Cunard Cruise Reservations

Cancun Sunset Resorts Reservations